Terms & Conditions

All goods sold by electricfires.com (hereinafter called The Company), are subject to the terms and conditions stated below.

The acceptance of orders means acceptance of the conditions set out below which may not be altered other than in writing, signed by a principal of The Company.

All custom-made orders are none refundable. These include manufacturers Dru Gazco & Stovax

1. All delivery dates are quoted in good faith and are corrected at the time of order, however, these dates are approximate and can be subject to change. Under no account will The Company accept responsibility for late deliveries. Nor will late deliveries constitute a good reason for cancellation.

2. Due to marble and stone being a product of nature the irregularities vary immensely, no two pieces of marble or stone are the same colour or shade. Grain markings vary, most marbles have natural craters, and open-grain marble can be mistaken for cracks. Marble and stone are subject to filling, polishing, and natural defects.

3. All deposits are non-refundable and all orders irrevocable unless agreed by The Company. All outstanding monies are due 3 days prior to delivery, unless agreed otherwise. All cheques are to be paid to The Company 14 days prior to delivery unless otherwise agreed.

4. Any unaccounted-for work required on the day of fitting (necessary) to the installation of the purchase will be charged to the customer by the fitter on the day. Prices are inclusive of VAT unless shown as additional to the total. The Company does not accept any responsibility for or guarantee any fire disconnected or connected by us that has not been supplied by us.

5. (Guarantee or otherwise, The Company will not accept responsibility for any redecoration or damage to supply goods only). Gas Safe requires its’ members to work to recognized standards. Therefore, in the interest of safety, DO NOT ALLOW ANY NON-REGISTERED PERSON TO INSTALL THE APPLIANCE. In addition, it is likely to lead to damage to the appliance and invalidate the guarantee. We shall not be held responsible for poor workmanship by other parties, hence having no obligation to correct their work. Goods will be delivered in good condition, upon which a signature will be taken. All recommended fitters are self-employed and The Company will not be held responsible for any fitting problems.

METHODS OF PAYMENT

1. Cash

2. Bank Transfer

3. Finance

4. Building Society Cheque

5. Bankers Draft

6. Personal Cheques (14 working days required for clearance before goods can be delivered)

2. A minimum of 25% cancellation charge will apply to orders canceled; this is at the management’s discretion.

RISK

1. The Company examines goods before leaving the premises of The Company and after their departure is at the customer’s risk. The Company will accept no responsibility for damage caused by careless handling, storage, or incorrect fitting.